Customer Comments
We
would love to hear from you! Please feel free to drop us a
line at customerservice@essenceoftheages.com and
let us know how we did!
Dear Essence of the Ages,
WOW! Talk about service and great products, amazing customer care. I ordered
on Thursday and received my order on Saturday, only two days to my door. FANTASTIC!
The products in my order were exactly as stated and I'm very pleased. Will
most definitely do business with you again. Thanks Essence of the Ages for
being a superior company.
A very satisfied customer,
T.L. Miller
Clovis, NM
The
service was excellent! The shipment got here fast, and the samples
are amazing! Excellent quality incense and incense supplies,
I won't buy anywhere else!! - C.W.,
Ontario, Canada.
Very
nice contact and the Incense was very well wrapped and shipped
very fast to overseas at a very fair
rate. Thanks and all the best. -
Sascha, Munich, Germany
I've
never had a problem placing orders or receiving them. Probably
because Beth Johns usually
handles everything so
organized and timely that it's great! You are
appreciated!
Love,
J.M.H.
Lancaster, PA
I
was quite happy with my order. The fragrances are incredible,
but not overpowering. I will most surely shop
at your website again! - M.K.,
Lancaster, PA
Got
the order today! Everything was excellent. Thanks for the quick
service. You are a joy to deal with and very reliable. I look
forward to future dealings with you. - C.R.,
Decatur, AL
Your
website is fantastic and easy to use. You are very professional
and helpful. Thanks so much Beth! -
B.P., Santa Cruz, CA
Excellent
service! Excellent products! -
R.L., Regina, Saskatchewan,Canada
I
am so impressed with the depth and breadth of your incense
selection. You focus on one thing
and do it right!
Prices are very fair and shipping is lightning fast-- I particularly
like your free shipping deal at the $85 order mark. I will continue
to use Essence of the Ages as my "go to" source for
the best and rarest! - J.H.,
New York, NY
Overall
your site is great and I'll definitely buy from you guys again!
You've got many hard to find Japanese
incense products and an easy-to-use shopping cart. You guys
are by far my most favourite incense site! Great customer service
and fast response! - Florence,
Auckland, New Zealand
I'd
like to thank you for a wonderful and informative shopping
experience! - L.J.P.,
Manitou Beach, MI
I
got my package of incense and charcoal from you! Thank you
very much. Excellent quality, service, and products!
I have you bookmarked for when I need more. -
C.D., British Columbia, Canada
I
just received my order! Thanks on the speedy fulfillment of
my order. I will definitely be using you in the
future. You have the best selection at very competitive prices
and you just won yourselves a loyal customer. -
K.F., Honolulu, HI
Hello!!!
I ordered incense from your store a few months ago and I was
VERY happy with everything I ordered!! Your customer service
was fantastic, I got my order shortly after I ordered!!! -
S.C., Huntington Beach, CA
You
are great. I hope business is very
good, because your products are wonderful, and your attitude
cracks me up! -
E.S., Redwood City, CA
Hi!
I've been very impressed with you folks! As someone who has
only recently begun to make his own incense I have ordered
raw materials from all over the country. Your Laha is great
(!) as well as the other materials. I also appreciate the
traditions that you are a part of and it feels good to learn
about the history. Thank you for helping me in this journey
of understanding.
-Larry
O., Chicago, IL
You
guys are the only ones I trust buying incense from. You
have excellent quality & selection. The
shipping time is phenomenal & you make sure everything
is done correctly before you send out the package. I could
not be happier with Essence of the Ages, and I will continue
to be a loyal customer. : ) Thank you. -
Loren L., Miami Beach, FL
I
was SO happy to find all of the Shrinivas fragrances
(not just Nag Champa and Super Hit) all in one place,
and in 40 gram packages (not the huge 250 gram I'd seen
on other sites). I ordered about 10 fragrances to try
and already have a couple of new loves. Also I was pleasantly
surprised that my order arrived so quickly!! Thank you
very much, and keep up the good work! David D., Santa
Fe, NM
Dear
Staff at Essence of the Ages,
Thank you very much for your fast delivery, and selections
of incense offered on your site. Shoyeido has been a long
time favorite of mine, which is burned everyday in my
home. Now, since you offer Baieido, and many other fine
varieties, I believe other favorites are taking shape.
Not only for pure enjoyment, but for meditation offerings,
and to assist with calming and focusing the mind. After
my recent purchase from your store, I certainly intend
to place more orders in the future. - Matthew S., Palmyra,
VA
Hello -
I have ordered incense from your company on a few occasions
but honestly I do not recall if I have taken the time to
let you know my impressions of your products and your
company. If not, please forgive my tardiness.
That being said, I have made use of incense for many
years, during my prayer times, meditation, and sometimes
just to help me relax when I play one of my flutes; consequently,
I have purchased incense from dozens of sources, local,
mail order and in recent years, online.
With no exception, your company consistently provides
the finest quality incenses and the best service I have
ever encountered. The pricing is very reasonable, also,
but the quality and delivery are the outstanding things
which impress me so deeply. If other online suppliers were
even half as reliable as your company, or offered such
premium products at fair prices, then life would be much
simpler for us all.
Thank you again - may peace and blessing be with you
and yours,
Julian H., Bessemer, AL
Today I happily received your package in Berlin. I want to thank you for your very reliable and quick service! I always enjoy ordering from you. Since today is my birthday, I was especially delighted to receive the package. The best to you! Bernd S., Berlin, Germany
Beth,
It's so impressive the amount of thought and care that's given to every aspect of Essence of the Ages. Feels like a lot of love from the presentation of the incenses on the website to the packaging and shipping. Although never expected, the complimentary gifts are a wonderful surprise. The Shorindo Chabana Tea Flower was an absolute delight.
Placing an order with Essence of the Ages is more than just buying incense. In all manner, it's a joyful experience!
Wishing You The Best,
Robert B.
La Jara, NM
Dear Beth,
I want to tell you how much I have been enjoying dealing with your company. Your service is wonderful and the packaging of the incense is done with great care - no damage at all! I have been sampling a lot of your products in the last few months - thanks to Mike's recommendations from "Mike's Prattle." I am so glad to see that you are now carrying the Shroff line which is - in my opinion - the best of the Indian agarbattis. You have a terrific selection of Japanese incense. Also your shipping charges are very fair; some of your competitors will send by UPS which will charge a forty dollar fee - and this is not for the shipping just a "customs and handling" fee. I will continue to do business with you and hope that you manage to bring in even more of your high quality products.
Sincerely,
Rob M.
Calgary, Alberta, Canada
I just received my order! I can't believe the quality of the product or the timely nature of the delivery. Thank you for the samples. You have won me over as a loyal customer in one order!
- Jim B., Houston TX
Hi! Today I received the dar, makko etc. that I ordered. This is the second time I have ordered goods from you, and I must say that you are really very quick. I also much appreciate the free sample(s) you have included. What a pleasant surprise! Thank you very much!
Best regards,
Margit N.
Norway
Hi,
I just wanted you to know that I am so happy to have found your site! I feel like a kid in a candy store when I'm shopping there because your selection is second to none. You are my new favorite source for all my incense - so many new kinds to try!
I am a big fan of rope incense, but I've been used to most sites only having 2 or 3 different varieties of it. Imagine my delight when I found that you have 6 pages to offer!!
Keep up the great work - you'll be seeing lots of purchases from me. =)
Have a great day!
Sincerely,
Kelly M., Springboro, OH
Hi Beth,
I received both of my orders today! Thanks for the fast shipping on those.
Is there an Incense Heaven?? I think there must be because I am there! These new ones smell sooooooo good! I want to eat the package. They smell great burning too! I plan on passing out TDHF Lotus and Amber to the fella's and I might just hoard the rest all to myself! You take care and I will put in another order here real soon!
Thank you! 
- Gary M., Kansas City, KS
Dear Beth,
I want to tell you how much I have been enjoying dealing with your company. Your service is wonderful and the packaging of the incense is done with great care - no damage at all! I have been sampling a lot of your products in the last few months - thanks to Mike's recommendations from "Olfactory Rescue Service". I am so glad to see that you are now carrying the Shroff line which is - in my opinion - the best of the Indian agarbattis. You have a terrific selection of Japanese incense. Also your shipping charges are very fair; some of your competitors will send by UPS which will charge a forty dollar fee - and this is not for the shipping just a "customs and handling" fee. I will continue to do business with you and hope that you manage to bring in even more of your high quality products.
Sincerely,
Rob M.
Calgary, Alberta, Canada
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